Frequently Asked Questions
Find answers to common questions about our social media marketing services, payments, delivery, and account security.
General
What is Liker Digital?+
Liker Digital is a social media marketing platform where you can buy likes, followers, views, comments, and other engagement services for major social media platforms including Facebook, Instagram, TikTok, YouTube, Twitter/X, Telegram, Spotify, and LinkedIn.
Is it safe to buy likes and followers?+
Yes. We never ask for your social media passwords. You only provide a public link to the content you want to promote. Our services use safe delivery methods that comply with platform guidelines to minimize any risk to your account.
Which social media platforms do you support?+
We support all major platforms including Facebook, Instagram, TikTok, YouTube, Twitter/X, Telegram, Spotify, and LinkedIn. Browse our services page to see the full list of available platforms and service types.
Orders & Delivery
How fast will I receive my order?+
Most orders begin processing within minutes of payment. Delivery speed depends on the service type and quantity ordered, but the majority of orders are completed within a few hours. Larger orders may take up to 24-72 hours for gradual, natural-looking delivery.
What happens if my order is not delivered?+
If an order fails to process or is cancelled before delivery begins, your wallet balance is automatically restored in full. For partial deliveries, you are refunded for the undelivered quantity based on the per-unit rate you paid.
Will the followers or likes drop?+
Some services include refill protection, which means we will automatically replenish any drops free of charge. Services with refill protection are clearly marked. Minor fluctuations of 5-10% are normal across all social platforms.
Can I cancel an order after placing it?+
Orders that have not started processing may be eligible for cancellation. Once delivery has begun, cancellation is typically not possible. Services marked as "Cancelable" can be stopped mid-delivery, with a refund for the undelivered portion.
Payments
What payment methods do you accept?+
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor. Your card details are handled directly by Stripe and never touch our servers.
How does the wallet system work?+
Liker Digital operates on a prepaid wallet model. You add funds to your wallet via a secure Stripe checkout, and then use your wallet balance to place orders. The minimum deposit is $5.00 and the maximum single deposit is $1,000.00.
Can I get a refund on my wallet deposit?+
Wallet deposits are generally non-refundable once processed. If you believe a deposit was made in error or was unauthorized, contact our support team within 48 hours at [email protected].
Account & Security
Do you need my social media password?+
No, never. We only need a public link to the content you want to promote (e.g., an Instagram post URL, a YouTube video link). We will never ask for your social media login credentials.
Is my payment information secure?+
Absolutely. All payments are processed through Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification. Your card details are sent directly to Stripe and never touch our servers.
How do I contact support?+
You can reach our support team by emailing [email protected]. We aim to respond to all inquiries within 24 hours.
Still have questions? Contact us at [email protected]